The DVC Marketplace 100% Peace of Mind Guarantee
Your magical vacation, completely protected from start to finish.
Renting Disney Vacation Club points is an incredible way to experience deluxe Disney resorts at a fraction of the cost. But we know that when you are booking your family's dream vacation, your top priority isn't just saving money—it is knowing your trip is completely safe.
Because DVC rentals utilize private owner points, a common question we hear is: "What happens if the owner cancels, or fails to pay their DVC dues?"
At DVC Marketplace, we believe you should never have to worry about the behind-the-scenes details of your reservation. That is why every single booking is backed by our 100% Peace of Mind Guarantee.
If the unthinkable happens and an owner defaults on their contract or your reservation is compromised for any reason outside of your control, here is exactly what we promise to do:
Zero-Friction Resolution: You will never have to spend hours fighting on the phone. We step in immediately as your dedicated advocate.
Priority Rebooking: We will immediately tap into our extensive network of DVC owners and available inventory to secure you an equivalent or better room for your exact travel dates.
100% Full Refund: If we are unable to secure a replacement reservation that you are absolutely thrilled with, you will receive a complete, 100% refund of your rental payment—no questions asked and no red tape.
Why We Can Make This Promise We aren't just an anonymous matching service. DVC Marketplace is a verified, legally registered Florida Seller of Travel. To ensure your financial safety, all renter payments are securely held in our dedicated bonded escrow account until your official Disney confirmation number is verified.
We handle the contracts, the owners, and the heavy lifting, so all you have to do is pack your bags and enjoy the magic.